Mi Unlock — Error Codes

Description

Invalid device token or product.

Solution

Restart the tool. Always make sure you are using the latest version of the tool.

Description

The issue may occur for several reasons, including: the motherboard has been replaced, the device's IMEI has been changed, the phone was purchased on installment, or a custom DNS was used.

Solution

• In some cases, switch the SIM card to the other slot and rebind the account in Developer Options (also disable and re-enable "Find my device").
• In other cases, disable custom DNS and rebind the account in Developer Options (also disable and re-enable "Find my device").
• In some cases, go to Xiaomi Account > Xiaomi Cloud > Enable Call History and Messages using mobile data (not WiFi), then go to Settings > Xiaomi Account > Devices > Current Device; the SIM card should appear activated. (Also disable and re-enable "Find my device".)
• If you still get the same error after trying these solutions, wait about 24 hours or more and try again. If the issue persists, contact Xiaomi.

Description

There is no precise description for this message currently. It may be due to the SIM card not being activated.

Solution

See the solutions listed under the previous Code 10013 entry above.

Description

There is no precise description for this message currently. It may be due to the phone purchase or activation period not yet exceeding 7 days.

Solution

Wait for the time to expire and run the unlock tool again.

Description

You are trying to unlock another device with the same account. Starting in 2025, only one device per year is allowed to be unlocked with the same account.

Solution

Use a new account or wait a year.

Description

You are trying to retrieve new encryptData (token) in the same month.

Solution

Wait for the beginning of the next month (the 1st).

Description

You did not bind the account in "Mi Unlock Status".

Solution

Go to Developer options → Mi Unlock status → Agree → Add account and device.

Note: If you have already linked the account but are still encountering the same code, please manually select the dataCenterZone in the tool.

Description

The account has been restricted from accessing the bootloader unlock service because Xiaomi's servers detected suspicious activity.

Solution

Sometimes, enabling "Find Device" in settings can resolve the issue. If the problem persists, create a new account.

Description

The tool is using an old clientVersion.

Solution

If you are using the official tool, download the latest version. If using MiUnlockTool, update clientVersion to a higher value.

Description

This is normal; please wait. The duration of the waiting period may vary depending on the device type.

Solution

Wait until the waiting period is over, then restart the unlock tool.

Note: If the waiting time does not decrease or resets to 144 hours, your account has been suspended. You will need to use a different Xiaomi account.

Description

The device is locked by account ****.

Solution

Log in to account **** at i.mi.com/mobile/find, select the device, then disable Locate Device.

Description

The device token does not contain the full set of data — the token is incomplete.

Solution

No confirmed solution at this time.

Description

The Xiaomi account is not linked to a phone number.

Solution

Add a phone number to your account. If the option is not available in-app, it can be added via: account.xiaomi.com/pass/serviceLogin?checkSafePhone=true

Description

Invalid server region.

Solution

Change dataCenterZone in the tool.

Description

The error occurs because you used a Xiaomi account region that does not match the region your device is intended for. For example, using a global Xiaomi account to unlock a Chinese device, or vice versa.

Solution

Use a Xiaomi account from the same region as the device. If the device is Chinese, use a Chinese Xiaomi account.

Description

You did not bind the account in "Mi Unlock Status".

Solution

Go to Developer options → Mi Unlock status → Agree → Add account and device.

Note: If you have already linked the account but are still encountering the same code, please manually select the dataCenterZone in the tool.